Bug #1941
openPassword reset email not working
0%
Description
If a user forgets their password, they can reset it. That is supposed to send an email to the user with a temporary password; but the email is not working.
Andrew said it is not a whitelist/blacklist issue.
Tried changing various email settings in settings.ini.cfm and in site admin, without results.
Specified custom email messages for each notification type in Mura admin > site setting > email. Now password recovery emails work if user tries to sign in by pressing Esc+L on any page in the public ipmcenters.org website. Also, by setting autoresetpasswords=true in settings.ini.cfm, the password recovery email does not include a plain-text password; but instead a login link to a page where the user is prompted to enter a new password.
Unfortunately, if the user accesses the sign-in screen by browsing to ipmcenters.org/admin, password recovery does not work correctly. The email generated does not use the text specified in the site admin -- it seems to use generic text and does not have a "from" address. Uncertain why that happens. Result is a generic email that ends up being flagged as junk mail. Also, it includes a plain-text password, not a login link.
Email via Esc+L¶
<blockquote>From: National Site for the Regional IPM Centers [mailto:it@ipmcenters.org]
Sent: Friday, November 14, 2014 12:02 PM
To: Alex Belskis
Subject: National Site for the Regional IPM Centers Account Information
Mura User Login Info Request (http://www.ipmcenters.org)
First Name: Alex
Last Name: Belskis
Username: abelskis@cipm.info
Please log into the site with this link and enter a new password: http://ipmcenters.org/index.cfm/XXXXXXXX-XXXX-XXXX-XXXXXXXXXXXXXXXX/</blockquote>
Email via IPMCenters.org/admin/¶
<blockquote>From: "Mura CMS (PRODUCTION)" <@>
Sent: Friday, November 14, 2014 12:08 PM
To: Alex Belskis
Subject: Mura CMS (PRODUCTION) Account Information
Dear Alex,
You've requested your login information be sent to you.
Username: abelskis@cipm.info
Password: stejey
Please contact it@ipmcenters.org if you
have any questions or comments on this process.
Thank you,
The Mura CMS (PRODUCTION) staff</blockquote>